Requesting medical records

Health Information Mangement office is open Monday - Friday from 8:00 a.m. - 5:00 p.m. Please call (504) 592-6590

How to Obtain a Copy of Your Medical Records

An authorization for release of information is to be obtained in accordance with HIPAA regulations. To obtain medical records, you must provide valid identification as well as a written authorization complete with signature and date of service. When an authorization for copies of medical records is required, it must be properly completed and signed by one of the following:

  • Patient including Emancipated Minor ( Emancipated Minor is any person under 18 years of age who is either married or declared legally emancipated by a court of law)
  • Parent or Guardian when the patien is under 18 years of age
  • Guardian when the Patient is declared legally incompetent

 
In the case of a deceased patient, the record can be released to the following: 

  •  Parents
  •  Children
  •  Spouse
  •  Administrator of their estate
  •  Executor of their will
  •  After suit has been instituted, the defense counsel of the defense insurance company 

Click here to download HIPAA regulated ROI form.

For the service of obtaining copies, there is a fee mandated by law, however, medical information will be forwarded free of charge for the purpose of continuum of care.
Fees:
Patient (abstract)
$0.10 per page
Other Requestors: (requests handled by contract services)
$25 record retrieval charge:
$1.00 up to 25 pages
$0.50 26-350 pages
$0.25 351+
Plus postage

Please mail your authorization form to us at:
New Orleans East Hospital
Attn: Release of Information
5620 Read Blvd
New Orleans, LA 70127